Free Medical Appointments Through Doctor on Demand

Team,

Now that it is 2026, we will be sending frequent reminders out to everyone to utilize doctor on demand if they are enrolled in CGI medical benefits. This benefit offering is not only convenient, it will also save you time and money!

So long as you have a device with a front facing camera that can access the Doctor on Demand mobile app through the Apple App Store, the Google Play Store, or the Doctor on Demand website, you'll be ready to receive care.

A Doctor on Demand virtual acute visit is an urgent care appointment for non-life-threatening, short-term illnesses and injuries. This year, it is FREE to all team members and dependents who are enrolled in CGI's medical plan. Through a live, face-to-face video chat, you can connect with a board-certified doctor or other licensed healthcare professional for a quick diagnosis and treatment plan.

You may be wondering, what can be treated during a virtual acute visit?

Doctor on Demand's virtual urgent care can address a wide variety of medical issues that require timely attention but do not pose an immediate threat to your life.

Common conditions treated include:

• Colds, flu, and COVID-19

• Sinus infections

• Bronchitis

• Urinary tract infections (UTIs)

• Nausea and vomiting

• Allergies and skin rashes

• Fever

• Pink eye and other eye infections

• Minor headaches

So... What happens during the visit?

After you request a visit/appointment, you can either see the next available provider within minutes or schedule an appointment for a later time 24/7/365!

During the video consultation, you will meet with a healthcare provider via a secure video call on your smartphone, tablet, or computer to discuss your symptoms and medical history.

If able, the healthcare provider will issue a diagnosis and/or treatment plan. If necessary, they can prescribe medication and send the request electronically to your preferred pharmacy - just like a standard in-person clinic appointment!

FREQUENTLY ASKED QUESTIONS:

• Prescriptions: While many medications can be prescribed, Doctor on Demand providers are unable to prescribe controlled substances, such as opioids.

• When should I seek in-person/in-clinic care vs. using Doctor on Demand?: Virtual acute visits are not for medical emergencies. You should go to an emergency room or call 911 for life-threatening conditions.

• What are common situations that require in-person care?

  • Chest pain or numbness

  • Difficulty breathing

  • Vomiting or coughing blood

  • Broken bones or severe burns

  • Traumatic head or spinal injuries

  • Sudden loss of consciousness